How to find all your subscriptions on iPhone, even the ones Settings misses

To see the subscriptions Apple bills you for, open Settings, tap your name, then tap Subscriptions. That screen lists only what Apple bills. A subscription you started in an iPhone app but paid for on the company’s website isn’t there, and neither is anything another company bills you for, whether through PayPal, Google Play, Amazon, Roku or straight to your card. Each kind shows up somewhere else:

• If Apple bills it: the Subscriptions screen, and Purchase History in the App Store, which you can search by amount.
• If you paid on a company’s website, even from inside its app: a receipt in your email and a line on your card statement.
• If you pay through PayPal, Google Play, Amazon or Roku: each one keeps its own list.
• If all you have is a charge on your card: your bank’s app. Some banks list recurring charges for you.
• If it’s a free trial that hasn’t charged yet: the Subscriptions screen for Apple trials, your inbox for the rest.

Why a subscription isn’t showing up in iPhone Settings

When a subscription is missing from that screen, it’s usually one of four reasons.

• Someone else bills it. You signed up on a company’s website, or through Google Play, Amazon or Roku. Apple never saw the charge. Paying Apple with PayPal or a card doesn’t count: those subscriptions are still Apple’s and still on the screen.
• You paid outside Apple, inside the app. Some App Store apps let you pay on their own website. Apple doesn’t manage, cancel or refund those subscriptions, so they never reach the screen. Cancel them with the company.
• It’s on another Apple Account. An old account of yours, or a family member’s.
• It came with your phone plan. Apple says a subscription you got through your wireless carrier is managed by the carrier.

How to see all subscriptions on iPhone

1. Settings, then Subscriptions

1. Open Settings and tap your name.
2. Tap Subscriptions.
3. Tap a subscription to see its price, its next date and the Cancel Subscription button.

Under Active, each subscription shows the day it renews, or the day it expires if you’ve already canceled it. A free trial shows the day it ends. Inactive lists what you used to pay for, and nothing there charges you.

If there’s no Cancel button, or the date shows in red, that subscription is already canceled. The same list is on the web at account.apple.com.

Deleting an app doesn’t cancel its subscription. Cancel it here or on the web.

2. Purchase History, to match a charge to an app

Purchase History lists every app, subscription and other purchase from Apple, including subscriptions that already ended. It’s the quickest way to work out what an APPLE.COM/BILL line on your statement was for.

1. Open the App Store and tap your photo or initials.
2. Tap Apps & Purchase History, then Purchase History.
3. Search for the amount from your statement, or tap Last 90 days to look further back.

One card charge can cover several purchases, because Apple sometimes groups them into one bill. The same history, with a full receipt for each purchase, is at reportaproblem.apple.com.

3. Other Apple Accounts and your family

If a charge says Apple but you can’t find it in either list, it was most likely made on a different Apple Account. Search your email for receipt from Apple or invoice from Apple and check which account each receipt names.

• If it’s another account of yours, sign in to that account and cancel there.
• If it’s a family member’s account, only they can cancel it. A Family Sharing organizer can see family purchases charged to the shared payment method at reportaproblem.apple.com, under the Apple Account menu.

If no account explains the charge, contact Apple Support.

How to find subscriptions in Gmail and other email

Most subscriptions send a receipt every time they renew, including the ones Apple never sees. In Gmail, paste this into the search bar:

In Apple Mail or Outlook, search for receipt, then renewal, then trial. Write down every sender that bills you, even once: a yearly plan sends one receipt a year. If little turns up, search for the names of services you know you use, or for welcome. Repeat it in every email address you’ve signed up with. That’s the first draft of your list.

How to see all subscriptions on your card

A statement catches what never sends a receipt. Go back 12 months, because a yearly plan shows up once a year, and check every card you’ve used, debit cards included. A subscription repeats: the same merchant, a similar amount, every month or every year. A quiet stretch doesn’t prove it ended, so check the account itself before you cross one off.

Merchant names on statements are often cryptic. These are the usual patterns, though the exact text varies by bank:

Recurring charges in your bank’s app: Capital One, Chase and others

Some banks spot recurring charges for you. In Capital One’s app, a credit card’s account page shows expected transactions: subscriptions and recurring charges, with the date and amount of the next one. For many merchants you can block future charges there, but blocking isn’t canceling; the subscription stays active with the company. Capital One says it can take a few billing cycles to spot recurring charges, and it may miss some.

In Chase’s app, Stored Cards shows where you’ve saved a Chase card online and in digital wallets, and account alerts can tell you about a new or higher subscription charge. With any other bank, search its app for recurring or subscriptions.

Where are my subscriptions on PayPal, Google Play, Amazon and Roku?

Each keeps its own list, and you can open all four in Safari.

Then check your phone bill. A subscription that came with your plan is billed and canceled through your carrier, even when it’s an Apple service.

Free trials that haven’t charged you yet

A trial costs nothing until the day it converts, so it isn’t on any statement yet.

Apple trials are on the Subscriptions screen with the date they end. Other trials are in your inbox; search for trial and note each end date.

Charged for a subscription you forgot? Ask for a refund

For anything Apple billed:

1. Sign in at reportaproblem.apple.com.
2. Tap I’d like to, then Request a refund.
3. Choose a reason and the subscription, then submit.

Apple reviews each request; check its status after 24 to 48 hours. For any other company, cancel first, then write to its support. If it keeps charging after you’ve canceled, ask your bank to dispute the charge.

How to keep all your subscriptions in one place

The same subscription often turns up more than once: as a receipt, a statement line and on Apple’s list. Count it once, and for each one note who bills you, the amount, how often and the next date. Then choose where the list lives.

• A note or a spreadsheet. Free and private, but it doesn’t remind you by itself.
• An app that reads your bank account, like Rocket Money. It finds charges by itself, because you connect your bank accounts to it.
• A tracker you fill in yourself, like Bobby or Recury. You add each subscription once, and nothing connects to your bank.

We put these apps side by side, with what each does for free and what its privacy label says, in the best subscription tracker app for iPhone.

Recury is ours. You add a subscription by typing it like a note, netflix 15.99, or, with Recury Plus, from the screenshots above, and it reminds you before each charge. The list stays on your iPhone. Recury doesn’t connect to your bank, so it can’t find charges for you; for that, use your bank’s app or a bank-linked one.

Checklist: every place to look

Questions

Sources: Apple Support on canceling a subscription, purchase history, apple.com/bill, purchases not billed by Apple and refunds; help pages from PayPal, Google Play and Roku; Capital One and Chase on their card tools; Visa and Mastercard on card updaters; the App Store page of Rocket Money.